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Jennifer Williams

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Latest activity by Jennifer Williams
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    Jennifer Williams created an article,

    Support Documents

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    Jennifer Williams created an article,

    User Group Permissions General Access

    User permissions allow the system administrator to provide varying levels of access to different types of users. We recommend creating multiple user groups and layering them depending on what acces...

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    Jennifer Williams created an article,

    Custom Employee Report Setup

    No matter what information you are hoping to pull from the employee profile, our Dynamic Employee Summary Setup helps make it easy. This tool allows you to pull only the fields you want and put tha...

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    Jennifer Williams created an article,

    Employee Import Files

    The employee import file allows you to upload employee profile information quickly without needing to update each field one by one manually. Attached at the bottom of this article is a blank file t...

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    Jennifer Williams created an article,

    Best Fit Window (in progress, needs screenshots for mobile replaced)

    The Best Fit Window provides the ability to page out open shifts to any employee that is available / not currently on the schedule and is qualified for the role. The tool also allows you to manage ...

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    Jennifer Williams created an article,

    ePro Tracker Form Builder: A Quick Start Guide

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    Jennifer Williams created an article,

    Clearing Cache

    This might sound like generic troubleshooting advice, but taking these steps does genuinely help to prevent issues with timeout. Important things to note:Depending on the type of browser you are us...

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    Jennifer Williams created an article,

    Taking Screenshots

    When encountering an error or issue, sometimes getting it resolved by our technical team can be expidited by providing a screenshot in your ticket. If you aren't sure how to do this on a PC, you ca...

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    Jennifer Williams created an article,

    Using the Transaction Log

    Anytime you have several users in a system all making changes and updates, the ability to check back on the actions taken becomes invaluable when troubleshooting or investigating. We provide you wi...

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    Jennifer Williams created an article,

    FAQs

    If you aren't seeing an answer to a question you have, please let us know about it by contacting our support team with a ticket.  Important things to note:Some of the items discussed may involve mo...